About tax FAQ

In Poland amount of Vat (Tax) is 23%

For outside European Union customers

1. I'm buying from outside European Union. Are my prices is excluding or including tax?

Your prices will be excluding tax.
You will pay tax inside your country after the custom clearance, when your parcel will arrive to you.

2. Is there any additional fees?

Yes. Besides tax, the customs office usually adds some percent of customs fee. We suggest to read customs rules in your country.

3. I would like to pay with PayPal, but PayPal system charging me with full amount, including tax.

Don't worry. If you made the PayPal payment it still does not mean that full amount will be charged.
We need to authorise your payment. Until we done this, no money will be collected from your bank account.
So, during the order processing, we will set 0% of tax on your final invoice and also we authorise your Paypal payment with smaller amount.

4. I would like to pay with bank transfer. What should I do?

First of all you need to wait a little with payment.
We will send you pro-forma invoice with prices excluding tax.

 

For European Union customers

1. I'm buying from European Union. Are my prices is excluding or including tax?

If you are a private person, your price will be including 23% of tax.

If you have company or even one-person enterprise with registered and valid EU VAT (Tax) number your prices will be excluding tax. This is the regulation of Intra-Community Supplies (ICS).

2. I have registered and valid EU VAT (Tax) number. What should I do?

You should enter this number in the appropriate field when placing the order. Also you should enter the full name of your company.
During the order procesing we will check this number in VIES - VAT number validation system.
If the number is correct and valid, your prices will be with 0% of tax.
If for some reason the number will be invalid, your prices will be including 23% of tax.

3. I would like to pay with PayPal, but PayPal system charging me with full amount, including tax.

Don't worry. If you made the PayPal payment it still does not mean that full amount will be charged.
We need to authorise your payment. Until we done this, no money will be collected from your bank account.
So, during the order processing, we will set 0% of tax on your invoice and also we authorise your Paypal payment with smaller amount.

4. I have registered company with VAT/Tax number and I would like to pay with bank transfer. What should I do?

First of all you need to wait a little with payment.
We will send you pro-forma invoice with prices excluding tax.