PRIVACY POLICY
During the Registration in the Online Store, the Customer agrees to the processing of personal data related to the execution of orders made in the Online Store.
In addition, the Customer purchasing the Good without registration, is also obliged to agree to the processing of personal data.
Personal data is protected in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC ( general data protection regulation) in a way that prevents access by third parties.
The Administrator is also the Data Administrator referred to in the Act
The personal data provided by the Customer are used to process orders made at the Online Store and / or to be performed by Euro Klima Sp. z o.o. direct marketing activities.
Consistent with the above-mentioned regulation, Customers have the right to inspect their personal data, correct them and request removal. In order to perform the actions referred to above, the Customer contacts the Administrator at the following e-mail address: ac@euro-klima.pl or in any other way.
By registering at the Online Store, the Customer consents to the processing of his data by the Administrator for purposes related to the implementation of the contract and / or marketing campaigns in the form of information about new products or promotions. Entrusting personal data is voluntary, however, it is necessary in order to register or execute the order in the form of the purchase of the Goods. Entrusting personal data for marketing purposes is voluntary, and the customer may consent to them by signing up to the recipients of marketing campaigns (newsletter) or do not give such consent.
At the request of the data subject, the Administrator is obliged, within 30 (thirty) days, to inform about his rights and to provide, regarding his personal data, information, and in particular to provide in an intelligible form:
-your personal data contains a collection,
-how the data was collected
-for what purpose and scope the data is processed,
-to what extent and to whom the data has been made available.
The right to information referred to in the regulation includes the right:
-obtaining information about the purpose, scope and method of data processing contained in such a set,
-obtaining information about when the data concerning it is processed in a set,
-giving in a generally understandable form the content of these data,
-obtaining information on the method of data sharing, in particular information on the recipients or categories of recipients to whom the data are shared.
At the request of the data subject, the information referred to in the regulation is provided by the administrator in writing.
If the person whose personal data indicates that they are incomplete, outdated, untrue or collected in violation of the regulation or are unnecessary to achieve the purpose for which they were collected, the Administrator is obliged, without undue delay, to complete, update, rectification of data, temporary or permanent suspension of the processing of the data in question or their removal from the file, unless it concerns personal data, in respect of which the procedures for their supplementation, updating or correction are specified in separate acts.
The administrator is obliged to inform without undue delay other administrators to whom he has shared the dataset, about the updating or correction of the data.
After completing the use of the service or submitting the order to cancel the account, the Administrator may process the Customer's personal data:
-necessary to settle the service and claim for payment for using the Online Store service;
-necessary to explain the circumstances of unauthorized use by the Customer of the service - in contravention of the Regulations or applicable regulations;
-allowed for processing on the basis of separate acts
The participant may receive, on a regular basis, by mail, by phone or e-mail information about commercial and promotional campaigns conducted by the Administrator, provided that he agrees at the time of joining the Registration.
The recipient of personal data provided to the Administrator by the Customer is Euro Klima Sp. z o.o. having access to the Customer database, to which the Customer agrees, accepting the content of these Regulations.
COOKIES POLICY
In order to provide services at the highest level, we use cookies on the euro-klima.pl website. This means that if you use our site they will be placed on your device.
What are cookies and what do we use them for?
-Cookies are small files placed on the User's computer when visiting websites. They do not contain or store any personal data of website users and do not identify them.
They are used for statistical, advertising and functional purposes. Thanks to them, we can individually customize the site to the needs of people visiting our website.
At any time, cookies can be turned off in the settings of your web browser, so that no information will be collected.
GDPR
What is the GDPR?
-This is a common abbreviation for: General Data Protection Regulation
What is the purpose of the regulation?
The purpose of the regulation is to establish uniform rules for the processing of personal data in the European Union.
How does Euro Klima Sp. z o.o. and subordinate online store www.euro-klima.pl (and its foreign versions) process personal data?
Euro Klima Sp. z o.o. (hereinafter: Euro Klima) in the light of the regulations is the administrator of personal data. This means that the administrator is responsible for their use in a safe manner and in accordance with applicable regulations.
What is the purpose of the Euro Klima online store using your personal data?
Personal data obtained during the ordering process by the Customer, Euro Klima uses for the following purposes:
-conclusion and performance of the contract between the Seller and the Buyer.
-fulfillment of legal obligations for Euro Klim, eg:
issuing and storing invoices and commercial documents
consideration of complaints
enabling the right to return the goods
direct marketing, e.g. sending information about promotions and new products by e-mail to clients, provided that the customer has agreed to receive marketing content during registration
-informing clients about events significant for the company's operation, such as: information about attendance at trade fairs, technical problems, changes in the company's functioning, changes during business hours
What personal data should the customer transfer to Euro Klima?
-The Customer voluntarily provides the data necessary to meet Euro Klima with the contract linking the Customer and the Seller and necessary to deliver the purchased goods: name, surname, address, telephone number, e-mail address, and in the case of companies: company name, names and surnames companies, headquarters address and tax identification number (NIP).
Does Euro Klima give you the option of not entering personal data by the customer?
-Yes. If the customer does not register at the online store, he will purchase the product in person at the company's headquarters and will choose a receipt as proof of purchase, no personal data will be required.
Where are personal data stored in Euro Klimia?
Customer's personal data is stored in two electronic systems, protected against unauthorized access:
-server of the online store www.euro-klima.pl
-server of the internal warehouse and sales system
Who can we transfer your personal information to?
-entities that process personal data on behalf of Euro Klima: Courier companies and transport companies that perform the delivery resulting from the obligation of the contract between the Seller and the Customer.
-entities that process personal data on behalf of Euro Klima for direct marketing purposes.
-entities running payment activities (banks, payment institutions) - in order to make refunds to the Client or in order to make payment for the goods upon its receipt.
-entities that purchase receivables - only if the Customer fails to pay for the purchased goods.
Does the customer have access to the personal data entrusted to Euro Klima?
-Customer registered in the online store www.euro-klima.pl has access to his own data after logging into his account. It can edit or delete it yourself.
-Customer registered in the warehouse and sales system who made a call by phone or in person does not have access to the personal data he has provided, but by contacting Euro Klimą, he may change or request their removal.
-In both cases, the Customer may also contact Euro Klimą by phone, by post or by e-mail to verify, edit or delete their personal data.
Is deleting personal data from the online store www.euro-klima.pl unambiguous with the removal of this data from the warehouse and sales system?
-No. They are two separate systems. However, the Customer may request the removal of his personal data from both systems. For this purpose, he should contact Euro Klimą by phone, by post or by e-mail.
Rights vested in the Customer:
The customer may submit an application to Euro Klima regarding his personal data by post, by phone, or by e-mail about:
-editing (correction) of personal data
-removing personal data processed unreasonably or in a way that the customer does not agree with
-limiting the processing of personal data (suspending some operations, such as sending marketing information)
-access to personal data (providing full information about personal data of Euro Klima)
